Privacy Policy — ipe88

ipe88 ("we", "us", "our", "the Platform") is the operator of the online gaming and sports betting platform accessible at ipe88.cam. We are committed to protecting the privacy and security of all personal data we hold about our players and website visitors.

This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It applies to all users of the ipe88 platform, including registered players, prospective users browsing the website, and individuals who communicate with our support team.

Please read this Policy carefully before registering an account or submitting any personal information to ipe88. By accessing or using the Platform, you confirm that you have read and understood this Policy, and you consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform more broadly. In the event of any conflict between this Policy and the Terms & Conditions regarding data privacy matters, this Policy shall prevail.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial information, and online identifiers such as IP addresses and cookie data.
• "Processing" means any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, transmission, and deletion.
• "Data Controller" means ipe88, the entity that determines the purposes and means of processing personal data.
• "Data Processor" means any third party that processes personal data on behalf of ipe88, including payment service providers and technology infrastructure partners.
• "Consent" means a freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.
• "PDPA" means Malaysia's Personal Data Protection Act 2010 and any regulations or guidelines issued thereunder.
• "Platform" means the ipe88 website, mobile site, and all associated digital services accessible at ipe88.cam.
• "User" / "Player" means any individual who accesses, registers on, or uses the ipe88 platform.

ipe88 collects and processes the following categories of personal data:

3.1 Registration & Account Data

• Full legal name
• Date of birth
• Gender (optional)
• Residential address (including city and postcode — e.g., Kuala Lumpur, Petaling Jaya, Shah Alam)
• Email address
• Mobile phone number
• Username and encrypted password
• Security questions and answers

3.2 Identity Verification (KYC) Data

• Government-issued identification number (e.g., Malaysian MyKad IC number, Passport number)
• Copies of identity documents (MyKad, Driver's Licence, Passport)
• Proof of address documents (utility bills, bank statements)
• Selfie photographs submitted for identity verification purposes

3.3 Financial & Transaction Data

• Bank account details (account number, bank name — e.g., Maybank, CIMB, Public Bank, Hong Leong)
• E-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay account references)
• DuitNow registration details and FPX transaction references
• Deposit and withdrawal transaction history, amounts, dates, and statuses
• Cryptocurrency wallet addresses (where applicable)

3.4 Gameplay & Platform Activity Data

• Game history, session duration, wager amounts, and win/loss records
• Bonus claims, wagering progress, and loyalty tier status
• Sports betting selections, odds accepted, and settlement records
• Platform access logs including login timestamps and IP addresses

3.5 Technical & Device Data

• IP address and approximate geographic location derived therefrom
• Device type, operating system, browser type and version
• Cookie identifiers and session tokens
• Referral URL and navigation path within the Platform

3.6 Communications Data

• Support chat transcripts and email correspondence with the ipe88 support team
• Complaint records and resolution notes
• Voluntary survey responses and feedback submissions

ipe88 collects personal data through the following means:

ipe88 processes your personal data for the following purposes:

5.1 Account Management

To create, operate, maintain, and close your account on the Platform; to authenticate your identity at login; to communicate with you about your account status; and to facilitate the use of all Platform features and services.

5.2 Transaction Processing

To process deposits made via Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank Online, and Hong Leong Connect; to process withdrawal requests; and to maintain accurate financial records in MYR.

5.3 Regulatory Compliance & KYC

To verify your identity and age (minimum 21 years) as required by applicable gaming regulations; to conduct anti-money laundering (AML) and counter-terrorism financing (CTF) checks; to fulfil reporting obligations to our licensing authority; and to maintain records as legally required.

5.4 Fraud Prevention & Security

To detect, investigate, and prevent fraudulent transactions, account takeover attempts, and other prohibited conduct; to protect the integrity of the Platform and the safety of all players; and to cooperate with law enforcement where required.

5.5 Service Improvement

To analyse Platform usage patterns and improve the design, performance, and content of our services; to conduct internal research and statistical analysis on an aggregated and anonymised basis; and to develop and test new platform features.

5.6 Responsible Gambling

To monitor gameplay patterns for indicators of problem gambling behaviour; to enforce deposit limits, self-exclusion requests, and cooling-off periods; and to provide targeted responsible gambling information and resources to players who may benefit from them.

5.7 Marketing Communications

Where you have provided explicit consent, to send promotional offers, bonus notifications, and Platform news by email, SMS, or in-platform notification. You may withdraw consent to marketing at any time through your account communication preferences settings.

ipe88 processes personal data on the following legal grounds under the PDPA and applicable data protection principles:

ipe88 does not sell, rent, or trade personal data. We may share personal data with third parties only in the limited circumstances described below:

7.1 Service Providers and Data Processors

We engage carefully selected third-party service providers who process data on our behalf, including: payment processors (DuitNow, FPX, Touch 'n Go eWallet infrastructure providers); identity verification service providers; fraud prevention and risk management partners; cloud hosting and IT infrastructure providers; and customer support technology platforms. All such providers are bound by data processing agreements that restrict their use of your data to the specific services they perform for ipe88.

7.2 Regulatory and Legal Disclosure

We may disclose personal data to regulatory authorities, our gaming licence issuer, financial intelligence units, law enforcement agencies, or courts where we are required to do so by law, court order, or regulatory directive. In such cases, disclosure is limited to the data specifically requested and required.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of ipe88's business, personal data held by us may be transferred to the acquiring entity as part of the transaction. Affected users will be notified prior to any such transfer and given the opportunity to close their accounts if they do not consent.

ipe88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.

ipe88 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, or alteration. These include:

• TLS 1.3 / 256-bit SSL encryption on all data in transit between the user's browser and our servers.
• Encryption at rest for all sensitive account data, payment credentials, and identity documents stored on our systems.
• Multi-factor authentication (MFA) available to all Player accounts and mandated for all administrative access to back-end systems.
• Role-based access controls (RBAC) limiting access to personal data strictly to staff who require it for their authorised duties.
• Regular security audits and penetration testing by qualified independent security specialists.
• Intrusion detection systems and 24/7 security monitoring of the Platform's infrastructure.
• Data breach response procedures including identification, containment, and notification protocols aligned with regulatory requirements.

Despite these measures, no system is completely immune from security threats. If you suspect that your account has been compromised or that your data has been accessed without authorisation, please contact us immediately at [email protected].

ipe88 uses cookies and similar tracking technologies to operate the Platform, maintain session state, and improve the user experience. The following types of cookies may be placed on your device:

10.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens, load balancing identifiers, and security cookies that prevent cross-site request forgery (CSRF) attacks.

10.2 Functional Cookies

These cookies remember your preferences, such as your selected language, display settings, and whether you have acknowledged certain notices or prompts. Disabling them may reduce the functionality of certain Platform features.

10.3 Performance and Analytics Cookies

We use anonymised analytics tools to understand how players navigate the Platform, which pages are visited most frequently, and where technical issues may occur. The data collected via these cookies does not identify individual users and is used exclusively for service improvement purposes.

10.4 Managing Cookie Preferences

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may impair the functionality of your ipe88 account. Most browsers provide documentation on how to manage cookie preferences in their respective help sections.

Subject to applicable law and any overriding regulatory requirements, you have the following rights in relation to your personal data held by ipe88:

• Right of Access: You may request a copy of the personal data ipe88 holds about you, along with information about how it is being processed.
• Right to Correction: You may request that inaccurate or incomplete personal data be corrected or updated. Minor account details (name, address, contact number) can often be updated directly through your account settings.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data. Note that ipe88 may be legally required to retain certain data (e.g., financial records, KYC documents) regardless of such a request.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though we will assess whether our interests override yours on a case-by-case basis.
• Right to Data Portability: Where technically feasible, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and endeavour to fulfil it within 30 calendar days, subject to identity verification requirements and any applicable legal constraints.

The ipe88 Platform is strictly restricted to individuals who are 21 years of age or older. ipe88 does not knowingly collect, process, or retain personal data from individuals under the age of 21. All account registrations include an age confirmation step, and age verification is conducted as part of the mandatory KYC process.

If ipe88 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accumulated on an underage account are subject to forfeiture.

As an international online gaming platform, ipe88 may process or store personal data on servers and systems located outside of Malaysia. Where such international transfers occur, ipe88 takes appropriate measures to ensure that personal data is afforded a level of protection consistent with the PDPA and this Policy.

These safeguards may include: contractual clauses requiring recipients to apply data protection standards equivalent to those described in this Policy; data processing agreements with all third-party service providers processing data on our behalf; and technical controls limiting the scope and volume of data transferred.

ipe88 does not transfer personal data to countries with inadequate data protection frameworks without implementing appropriate safeguards. Players located in Malaysia should be aware that data transferred internationally remains subject to the protections described in this Policy.

ipe88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform services. When material changes are made, we will update the "Last Updated" date at the top of this Policy and, where the changes are significant, notify registered players by email or in-platform notification.

We encourage you to review this Policy periodically. Your continued use of the Platform following publication of an updated Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.

For all privacy-related enquiries, data rights requests, consent withdrawals, or concerns regarding ipe88's data handling practices, please contact us using the details below. All correspondence regarding data privacy is handled by our designated privacy support function:

Where you believe that ipe88 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.